IMPORTANT INFORMATION FOR CLIENTS WITH CLINIC APPOINTMENTS
1. ARE YOU WELL?
Within 48 hours of your FIRST appointment, please complete the online consent form via the website. After this, you will not be required to complete the screening form before every appointment.
However, please DO NOT attend a clinic appointment if you are experiencing any COVID-19 symptoms, including fever, persistent cough, or loss of taste/smell, or are generally feeling unwell. If you must cancel an appointment at the last minute due to illness, there will be no cancellation charge, but please consider giving as much notice as possible.
2. ARE YOU CONSIDERED HIGH RISK?
If you have any doubts or feel you are at high risk, please feel free to contact me to discuss what we can do to help you feel safe.
3. SOME POINTS TO NOTE
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You will be asked to wear a facemask during the appointment. Please bring your own if at all possible.
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Please wear clothing which is easy to remove and avoid wearing jewellery if at all possible.
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Payment can be made prior to the appointment via Direct Transfer or PAYM (mobile to mobile payments). Cash is accepted, but unfortunately, cheques will no longer be accepted.
4. UPON ARRIVAL AT YOUR APPOINTMENT
There is a reception area available on the first floor, but if you would prefer to remain outside, then I am happy to come down to collect you when it is time for your appointment.
5. THE TREATMENT ROOM
The treatment couch and bolsters will have been disinfected and all linen replaced for each client. The window remains open to allow exchange of fresh air. In the colder months, there is a heated blanket under the washable couch cover.
6. THERAPIST PRECAUTIONS
I will continue to wear personal protective equipment which includes a facemask and apron, which will all be changed between clients.